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Club Wheelock Celebrates 5th Anniversary with Record High Member Satisfaction Level

11 Jul 2017

CLUB WHEELOCK celebrated 5th anniversary with winning multiple accolades from coveted industry awards, including BCI Asia awards for “Top 10 Developers” for six consecutive years; “Sustainability Achievement of The Year” and “Corporate Social Responsibility Project of The Year” for four consecutive years by RICS. Closer to home, Wheelock Properties won local property platform, GoHome’s “Most Prestigious Member Experience”.

 

Mr. Ricky Wong, Managing Director of Wheelock Properties said, “We are most honored to garner these accolades. They serve as recognition from the industry and affirmation from all walks of life, bearing testament to the collaborative hard work and commitment of our team in striving for perfection and continuous innovation.  We will continue to work relentlessly for the benefit of our members.  I believe that Club Wheelock is a key pillar in helping build the Wheelock Properties brand.”

 

“Branding is much more than having just a nice corporate logo.  It involves brand management, customer relationship and to succeed, it is not a one-sided effort.  It is critical to ensure that all interactions Wheelock has with the customers and their experience are positive,” said Mr. Wong.  “Buying a property is a major milestone in anyone’s life.  Regardless of whether a member is an existing tenant or owner of Wheelock Properties development, Club Wheelock hopes to interact and engage him/her.  By collecting his/her opinions and feedback through membership surveys or idea exchange sessions, we are able to deepen our understanding of their needs and preferences and thereby design and tailor our property development design and features, club facilities, to even our sales and marketing initiatives so that they reflect our members’ lifestyle thereby hiking their satisfaction levels dramatically,” added Mr. Wong.

 

"Since the Club’s inception five years ago, we are dedicated to provide updated lifestyle information to our members.  We have collaborated with various name brands to organize over 150 events for different age groups which include fashion; fine dining; home living and community involvement.  Through participation in these events, members can expand their social circle and enrich their lives.   We are fully committed in fulfilling our promise to our members.  Our brand becomes more connected and that in turn helps gives us the competitive edge in our sales and marketing efforts.  In short, Club Wheelock is indeed a key pillar propelling the Wheelock Properties brand to reach new heights,” said Mr. Wong.

 

Fashion and lifestyle blogger Zoe said, “I have participated actively in the Club Wheelock events and have experienced first hand the meticulous planning and organization of these events.  There is a lot to be learnt, shared and I find the experience very enriching and they satisfied even the most discriminating fashion and lifestyle blogger like me.”

 

Makeup specialist/blogger Mimmy said, "Club Wheelock collaborated with various prestigious skin care brands and brought unique skin care experience to all participating members.  I was most impressed with their courteous service and even for seasoned makeup specialist like me, I was able to deepen my understanding on skincare, cosmetics and makeup.”

 

Phoebus Chan, renowned local pianist and AV producer and designer is an active Club Wheelock member.  He shared, “Art is an integral part of life and Club Wheelock has organized various events focused on art appreciation which served to inspire me and helped with my creativity in composing and AV design.”

 

Early Psychosis Foundation Fitmind Ambassador Kiki Lin said, ”Club Wheelock reflects the vision of Wheelock Properties as a good corporate citizen ---  sincere in contributing to the society in which it operates.  We have organized various Fitmind Yoga sessions for Club Wheelock members and raised funds to support the implementation of health education and other community work Fitmind organized for the community."